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TREATS
  • WELLBEING
  • Shipping

    Shipping

    Free shipping over $200, flat rate $14.95 under $200 AU only

    Please allow 3-5 business days for packing, and a few extra days during peak periods and sales. 

    Our couriers pick up orders on Monday, Wednesday, and Thursday once your order is ready for shipping, you will receive a tracking email via Australia Post. 

    Once your order has shipped, you will receive a notification email along with the tracking number; the courier will provide an estimated delivery time frame for your order. 

    If you have any delivery instructions, we will try out best to accommodate, so please leave them in the notes section. 

    You are responsible for inputting the correct shipping details at the checkout - if you see an error, please email us at admin@lailaandme.com.au as soon as possible. If it hasn't been shipped yet, we’ll try out best to intercept it and change the address on it, however, if it has already shipped it is your responsibility to have it redirected though the shipping agent at your own cost.

    If you purchase in-stock and PRE-ORDER items in one transaction, the order will be shipped together, once pre-order items are in stock.

    Please note we take no responsibility for damage occurred whilst in transit, we use Australia post for shipping, if damage occurs in transit, please make a claim with the relevant shipping agent.

    International orders

    Customers outside of Australia are responsible for paying any import/duty taxes that may apply, as well as checking their country's import requirements to ensure that our dog treats will pass quarantine. Laila and Me will not be liable for any of the aforementioned responsibilities.

    Help, I’ve received incorrect items in my order, what do I do?

    While this is a rarity, mistakes can happen. Please email us at admin@lailaandme.com.au with your order number and photos of the items you received in your shipment and we can arrange for the correct items to be sent to you. If, unfortunately, those items were sale items or are now out-of-stock, a refund will be issued.

    Based on 2018 reviews
    94%
    (1887)
    3%
    (69)
    1%
    (30)
    1%
    (13)
    1%
    (19)
    Fabulous

    A good addition to meals or anytime treat. Both our cats & doggo love it

    Dogs loved it

    Thank you for offering a quality product in bulk sizes. We are a multi dog household and it makes it much more cost effective for us. Dogs love everything we have tried from laila and me :)

    K
    Pilchards
    Kacey
    Loved by cats and dogs

    These are the best quality pilchards I’ve ever bought. Nice and big. Cats devour them and the dog loves them too :)

    L
    Chicken Jerky
    Leanne Blanch Leanne Blanch
    Chicken Jerky

    Omg it's amazing my 5 dogs love them.❤️❤️❤️❤️xx

    M
    Lamb Liver
    Maria Tsoutras
    Big fan

    My pup is a big fan of these- I always make sure I’m stocked up

    Awesome treat!

    My dogs love them, they will even take one, hide it & try to get another.

    My girl and her tummy issues

    Finally found a gut supplement that my older girl who is 12 years young actually is good on :) Thank you

    Dog loves them!

    My dog absolutely loves duck! I too love the freeze dried option as there is basically no smell to them at all. Great value for money and will last ages :)

    H
    Chicken Jerky
    Heidi Schofield
    Great product

    My Dog loves the chicken jerky .He wants to eat it all the time

    Ducks feet

    Great order always fast at arriving so thank you dogs love their ducks feet .

    Absolute favourite!

    My girls love these. Something different to the usual treats.

    Salmon bellies

    My dog Jack absolutely loves it,he has a sensitive stomach,but no problems with the dried salmon bellies.

    G
    Pig Trotter Halves
    Glenda Maybury
    Pig trotter

    My dog loves them

    Duck feet

    Nice to have bulk options because we have 2 dogs and lots of foster animals coming through.

    Maggie absolutely loved it. Just a few pieces at a time, or she'd eat the lot

    Nice hard chew for my older dog. She is quite a heavy chewer. The smaller dogs can’t get through it but it keep it for them for a few days and they get through it eventually.

    These are amazing! I have 3 dogs. One is a heavy chewer and she pulls it apart and my other two dogs get bits of this she lays around the backyard. All 3 dogs benefit from this for sure. Stool looked amazing the next few days

    Dogs love this. Have never tried it before. Was a gift with purchase. Would get again

    These were an absolute hit with my girls, I give this to them at night and they settle down well

    Fantastic, for medium to light chewers

    K
    Christmas Bon Bon
    Kate Williams

    My dog is like the variety of treats in the bonbon. I can’t find on the website a mixture of treats like this. If you make them and I have overlooked them, could you please email me with the title or the link. Thank you once again.

    S
    Chicken Jerky
    SUE BAGULEY
    The Dog is the Judge

    She absolutely loves the Chicken Jerky

    Best shark cartilage

    Best shark cartilage on the market. Our dog prefers it to all other brands. Shipping is fast, great service. Highly recommend!

    M
    Chicken Necks
    Margit Altmann

    Super crunchy! Perfect treat!

    Superb quality, as I've come to expect from Laila & me. My whippet & I are repeat customers across the freeze dried range. He loves chicken and this is the best we've found. Yay Laila & me! Love supporting local business too.