Terms & Conditions

Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services means Laila and Me & Rocco and Me services and Products.

the Website means the website www.lailaandme.com.au

We / Us etc means Laila and Me and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Any import tax to countries other than Australia the customer is liable to pay.

You agree that Laila and Me do not have any liability for missing, damaged or lost parcels for international orders. Missing parcels for international customers will have to be followed up by the customer due to international laws and fulfilment of our responsibilities via Australia Post. Once orders leave our originating country (Australia) and pass international customs clearance, it is up to the recipient to ensure the forwarding postal company completes safe delivery.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: admin@lailaandme.com.au

Trademarks

The trademarks and logos contained on this Website are trademarks of Laila and Me Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria,

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Fabulous

A good addition to meals or anytime treat. Both our cats & doggo love it

Dogs loved it

Thank you for offering a quality product in bulk sizes. We are a multi dog household and it makes it much more cost effective for us. Dogs love everything we have tried from laila and me :)

Loved by cats and dogs

These are the best quality pilchards I’ve ever bought. Nice and big. Cats devour them and the dog loves them too :)

Chicken Jerky

Omg it's amazing my 5 dogs love them.❤️❤️❤️❤️xx

Big fan

My pup is a big fan of these- I always make sure I’m stocked up

Awesome treat!

My dogs love them, they will even take one, hide it & try to get another.

My girl and her tummy issues

Finally found a gut supplement that my older girl who is 12 years young actually is good on :) Thank you

Dog loves them!

My dog absolutely loves duck! I too love the freeze dried option as there is basically no smell to them at all. Great value for money and will last ages :)

Great product

My Dog loves the chicken jerky .He wants to eat it all the time

Ducks feet

Great order always fast at arriving so thank you dogs love their ducks feet .

Absolute favourite!

My girls love these. Something different to the usual treats.

Salmon bellies

My dog Jack absolutely loves it,he has a sensitive stomach,but no problems with the dried salmon bellies.

Pig trotter

My dog loves them

Duck feet

Nice to have bulk options because we have 2 dogs and lots of foster animals coming through.

Maggie absolutely loved it. Just a few pieces at a time, or she'd eat the lot

Nice hard chew for my older dog. She is quite a heavy chewer. The smaller dogs can’t get through it but it keep it for them for a few days and they get through it eventually.

These are amazing! I have 3 dogs. One is a heavy chewer and she pulls it apart and my other two dogs get bits of this she lays around the backyard. All 3 dogs benefit from this for sure. Stool looked amazing the next few days

Dogs love this. Have never tried it before. Was a gift with purchase. Would get again

These were an absolute hit with my girls, I give this to them at night and they settle down well

Fantastic, for medium to light chewers

My dog is like the variety of treats in the bonbon. I can’t find on the website a mixture of treats like this. If you make them and I have overlooked them, could you please email me with the title or the link. Thank you once again.

The Dog is the Judge

She absolutely loves the Chicken Jerky

Best shark cartilage

Best shark cartilage on the market. Our dog prefers it to all other brands. Shipping is fast, great service. Highly recommend!

Super crunchy! Perfect treat!

Superb quality, as I've come to expect from Laila & me. My whippet & I are repeat customers across the freeze dried range. He loves chicken and this is the best we've found. Yay Laila & me! Love supporting local business too.

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